Mark A. Johnson Tribal Art
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tribal Art
Mark A. Johnson

SALES POLICY

Payment must be made in advance with the cost of shipping and any financial fees. Payments may be made by personal check, money order, credit card, bank transfer, cash, or Paypal (under limited circumstances, please check first before using Paypal). Immediately after acceptance of payment, I will ship the item.

If for any reason, the buyer is unsatisfied with the item and notifies me within seven (7) days of receipt, you may return the item for a refund or credit (your choice) of the full purchase price. This could include damage to the item in shipping, any esthetic objections, legitimate concerns about restoration or authenticity, or any other reason the buyer finds significant. It is my policy that the deal is not complete until the buyer has the item in hand and has had a reasonable amount of time to examine it in detail (seven days). I will not question this decision and will gladly accept the item back. *The buyer is responsible for returning the item in the same condition as sent and will pay the shipping costs and any bank or financial fees.

After seven (7) days, the sale is considered final with the following exception. All items are guaranteed as described. If this information proves incorrect, the buyer may return the item for a full refund of the purchase price (if returned within 30 days) or credit only (if returned after 30 days). Incorrect information could include significant misidentification of the item, legitimate concerns about authenticity, and/or significant un-disclosed restoration. *The buyer is responsible for returning the item in the same condition as sent and will pay the shipping costs and any bank or financial fees.

If there is a dispute about any of the above, it is the responsibility of the buyer to back up any claims with written information from recognized un-biased authorities. Other dealers may be considered "biased" and both seller and buyer must agree that any particular dealer who might authenticate an item is known to be fair and unbiased when doing so. Without clear and specific information, it is at my discretion to accept these claims. My normal policy is to side with the buyer, as I would rather lose the sale than the client, however I want to protect myself from unwarranted biased dealers comments, frivolous returns, or simple "buyers remorse".

In purchasing any item, it is considered an agreement to the above terms. Any variations on or exceptions to the above terms must be approved in writing prior to the purchase of any item. If the buyer has any concerns or questions, please feel free to contact me for further clarification.

 

 

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